Privacy Policy

Taj Hijabi operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Taj Hijabi is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment card information and transaction details (payments are processed securely by Shopify and payment providers; we do not store full card details).

  • Account information including your username, password, preferences, and settings.

  • Transaction information including the items you view, add to your cart, purchase, return, exchange or cancel, and your past transactions.

  • Communications with us including information you provide when contacting customer support.

  • Device information including information about your device, browser, network connection, IP address, and other identifiers.

  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you (e.g., when you create an account, place an order, or contact us).

  • Automatically through the Services (e.g., cookies and similar technologies).

  • From our service providers who help us operate the Services (e.g., payment processing, analytics, fulfillment, and shipping).

  • From partners or other third parties, where permitted.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

  • Provide, tailor, and improve the Services, including processing payments, fulfilling orders, managing your account, arranging shipping, handling returns/exchanges, and improving your shopping experience.

  • Marketing and advertising, including sending promotional communications (you can opt out anytime) and showing you advertisements based on activity on the Services where permitted by law.

  • Security and fraud prevention, including protecting accounts, detecting fraudulent activity, and securing our Services.

  • Communicating with you, including customer support and responding to inquiries.

  • Legal reasons, including complying with applicable law, enforcing our policies, and responding to lawful requests.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, including:

  • With Shopify and service providers who perform services on our behalf (e.g., IT, payment processing, analytics, customer support, cloud storage, fulfillment and shipping).

  • With business and marketing partners to provide marketing services and advertising (subject to your rights and applicable law).

  • When you request or consent to disclosure (e.g., delivery partners for shipping).

  • With affiliates within our corporate group (if applicable).

  • In connection with a business transaction (e.g., merger or restructuring) or to comply with legal obligations, enforce policies, and protect rights and safety.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services may be transmitted to Shopify and third parties in other countries to support store operations (for example, payment processing, analytics, and shipping).

Shopify may also process personal information to provide enhanced features, including certain advertising and analytics tools, in accordance with its own privacy policies.

Third-Party Websites and Links

The Services may link to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party sites. We encourage you to review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If a child has provided personal information, a parent or guardian may contact us to request deletion.

Security and Retention of Your Information

No security measures are perfect, and we cannot guarantee absolute security. How long we retain your personal information depends on factors such as account maintenance, fulfilling Services, legal requirements, dispute resolution, and enforcement of policies.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

  • Right to access/know

  • Right to delete

  • Right to correct

  • Right of portability

  • Managing communication preferences (unsubscribe from marketing emails anytime)

We may need to verify your identity before responding to requests, as required by law. You will not be discriminated against for exercising your rights.

Complaints

If you have a complaint about how we handle personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on legally recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Updates will be posted on this page.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: info@tajhijabi.com
WhatsApp / Mobile: +971 55 528 8607